Return & Refund Policy

Return Eligibility

You can return a product within 7 days of delivery if:

• The product is damaged or defective upon arrival
• The wrong product was delivered
• The product does not match the description on the website
• The product is unused, unwashed, and in original packaging

How to Initiate a Return

To initiate a return, follow these simple steps:

• Step 1: Contact us within 7 days of delivery via WhatsApp at our WhatsApp number or email at support@shoppinger.in
• Step 2: Share your order number, reason for return, and photos of the product (if damaged)
• Step 3: Our team will review your request within 24-48 hours
• Step 4: Upon approval, we'll arrange a pickup or provide a return address
• Step 5: Refund will be processed within 5-7 business days after receiving the product

Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

• Innerwear and intimate apparel
• Opened beauty products and cosmetics
• Products with broken tamper-evident seals
• Perishable goods
• Items explicitly marked as non-returnable

Refund Policy

Since all orders are placed on Cash on Delivery basis, refunds for returned products will be processed as follows:

• Bank Transfer: Refund to your bank account within 5-7 business days
• UPI: Refund to your UPI ID within 3-5 business days

You will need to provide your bank account details or UPI ID at the time of initiating the refund.

Damaged or Wrong Products

If you receive a damaged or wrong product, please contact us immediately with photos within 48 hours of delivery. We will arrange an immediate replacement or full refund at no extra cost to you.

Contact for Returns

📞 WhatsApp: Chat with us
📧 Email: support@shoppinger.in
⏰ Support Hours: Monday to Saturday, 9 AM - 6 PM IST

Last updated: 24 March 2026. Shoppinger India reserves the right to amend this policy at any time.